{"id":7881,"date":"2026-05-05T13:37:54","date_gmt":"2026-05-05T06:37:54","guid":{"rendered":"https:\/\/www.pinnacleinvestment.co.id\/?page_id=7881"},"modified":"2026-05-25T17:31:43","modified_gmt":"2026-05-25T10:31:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;closed&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is a Mutual Fund?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]A Mutual Fund is an investment vehicle that pools funds from multiple investors, which are then professionally managed by a licensed Investment Manager and allocated across various instruments such as stocks, bonds, and money market securities. You don&#8217;t need special expertise to invest, as your portfolio is fully managed by an experienced and OJK-licensed investment team.<\/p>\n<p>Key benefits of investing in Mutual Funds:<\/p>\n<ul>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Diversification<\/strong> \u2014 your funds are spread across multiple instruments, reducing overall risk<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Professionally Managed<\/strong> \u2014 handled by an OJK-licensed Investment Manager<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Affordable<\/strong> \u2014 you can start with a small amount, making it ideal for beginner investors<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Liquid<\/strong> \u2014 mutual fund units (except ETFs) can be redeemed on any trading day<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Transparent<\/strong> \u2014 the Net Asset Value (NAV) is published daily so you can monitor your investment at any time<\/li>\n<\/ul>\n<p>Pinnacle Investment offers a range of mutual funds from Money Market, Fixed Income, and Balanced, to Equity that suited to your risk profile.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is Subscription?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Subscription is the process of purchasing mutual fund units by an investor. The funds deposited will be converted into units based on the Net Asset Value (NAV) applicable on the transaction date.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is Redemption?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Redemption is the process of selling back mutual fund units by an investor to the Investment Manager. The units sold will be converted into cash based on the NAV applicable on the transaction date.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is Switching?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Switching is a facility that allows investors to transfer their investment from one mutual fund product to another under the same Investment Manager, without the need to redeem their funds first.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is there an app or platform for investing with Pinnacle?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, you can use the <strong>PIMO<\/strong>\u00a0app, available on the Google Play Store and Apple App Store, to invest in mutual funds easily and securely.<\/p>\n<p>or<\/p>\n<p>You can found Pinnacle products on various partner distribution platforms including Bibit, Bareksa, Ajaib, IPOT (IndoPremier), Mirae Asset, Tanamduit, Pluang, and many more.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I subscribe (purchase) a mutual fund at Pinnacle Investment?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You can make a purchase through the Subscription form, PIMO app or via our partner distribution platforms. you can read the detail from menu <strong><em>How to Invest &gt; Mutual Fund &gt; Subscription (tab)<\/em><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I redeem my mutual fund investment?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Redemption can be done through the Redemption form, PIMO app or the distributor platform where you made your purchase. you can read the detail from menu <strong><em>How to Invest &gt; Mutual Fund &gt; Redemption (tab)<\/em><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Which mutual fund products are eligible for switching?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Switching can be done between available Pinnacle mutual fund products, for example from a Money Market Fund to an Equity Fund, or vice versa. Please ensure the platform you are using supports the switching feature. You can read the detail from menu <strong><em>How to Invest &gt; Mutual Fund &gt; Switching (tab)<\/em><\/strong>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is an ETF and how do I invest in Pinnacle&#8217;s ETF?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]An ETF (Exchange Traded Fund) is a mutual fund traded on the stock exchange, similar to stocks. Pinnacle offers 4 ETF products that can be purchased through our partner securities firms or investment platforms. Full details are available under the <em>How To Invest &gt; ETF&#8217;s<\/em> menu.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is the investment return guaranteed?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]No. Like all investment products, Pinnacle&#8217;s mutual funds and ETFs do not guarantee returns. The value of your investment may go up or down depending on market conditions. We strongly encourage every investor to understand their risk profile before investing.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What should I do if I have a complaint as an investor?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Pinnacle Investment has an official investor complaint handling procedure accessible via the <em>Contact Us &gt; Investor Complaint Handling Procedure<\/em> menu, or by reaching us at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:cs@pinnacleinvestment.co.id\">cs@pinnacleinvestment.co.id<\/a>.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7881","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/pages\/7881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/comments?post=7881"}],"version-history":[{"count":14,"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/pages\/7881\/revisions"}],"predecessor-version":[{"id":8125,"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/pages\/7881\/revisions\/8125"}],"wp:attachment":[{"href":"https:\/\/www.pinnacleinvestment.co.id\/index.php\/wp-json\/wp\/v2\/media?parent=7881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}