Frequently Asked Questions (FAQ)

A Mutual Fund is an investment vehicle that pools funds from multiple investors, which are then professionally managed by a licensed Investment Manager and allocated across various instruments such as stocks, bonds, and money market securities. You don’t need special expertise to invest, as your portfolio is fully managed by an experienced and OJK-licensed investment team.

Key benefits of investing in Mutual Funds:

• Diversification — your funds are spread across multiple instruments, reducing overall risk
• Professionally Managed — handled by an OJK-licensed Investment Manager
• Affordable — you can start with a small amount, making it ideal for beginner investors
• Liquid — mutual fund units (except ETFs) can be redeemed on any trading day
• Transparent — the Net Asset Value (NAV) is published daily so you can monitor your investment at any time

Pinnacle Investment offers a range of mutual funds from Money Market, Fixed Income, and Balanced, to Equity that suited to your risk profile.

Subscription is the process of purchasing mutual fund units by an investor. The funds deposited will be converted into units based on the Net Asset Value (NAV) applicable on the transaction date.

Redemption is the process of selling back mutual fund units by an investor to the Investment Manager. The units sold will be converted into cash based on the NAV applicable on the transaction date.

Switching is a facility that allows investors to transfer their investment from one mutual fund product to another under the same Investment Manager, without the need to redeem their funds first.

Yes, you can use the PIMO app, available on the Google Play Store and Apple App Store, to invest in mutual funds easily and securely.

or

You can found Pinnacle products on various partner distribution platforms including Bibit, Bareksa, Ajaib, IPOT (IndoPremier), Mirae Asset, Tanamduit, Pluang, and many more.

You can make a purchase through the Subscription form, PIMO app or via our partner distribution platforms. you can read the detail from menu How to Invest > Mutual Fund > Subscription (tab)

Redemption can be done through the Redemption form, PIMO app or the distributor platform where you made your purchase. you can read the detail from menu How to Invest > Mutual Fund > Redemption (tab)

Switching can be done between available Pinnacle mutual fund products, for example from a Money Market Fund to an Equity Fund, or vice versa. Please ensure the platform you are using supports the switching feature. You can read the detail from menu How to Invest > Mutual Fund > Switching (tab)

An ETF (Exchange Traded Fund) is a mutual fund traded on the stock exchange, similar to stocks. Pinnacle offers 4 ETF products that can be purchased through our partner securities firms or investment platforms. Full details are available under the How To Invest > ETF’s menu.

No. Like all investment products, Pinnacle’s mutual funds and ETFs do not guarantee returns. The value of your investment may go up or down depending on market conditions. We strongly encourage every investor to understand their risk profile before investing.

Pinnacle Investment has an official investor complaint handling procedure accessible via the Contact Us > Investor Complaint Handling Procedure menu, or by reaching us at cs@pinnacleinvestment.co.id.